Delivery Information

Here at Bearfaced we want your shopping and delivery experience to be as easy and convenient as possible. 

This is how it works...

 

 

 

Our award winning producers gather and prepare your items fresh to order. We believe that you would prefer to have freshly produced, nutritionally rich food not items that have been on a supermarket shelf for days before they are selected for you!

As everything is so fresh our deliveries may take a little longer before they arrive to you in one of our awesome temperature controlled boxes that keeps everything nice and chilled.

The following are your earliest available deliveries or just select any day in the future that you want delivery:-

Order by 2pm Sunday to receive your order on Wednesday (no Monday or Tuesday deliveries) 

Order Monday before 2pm to receive your order on Wednesday

Order by Tuesday before 2pm to receive your order on Thursday

Order by Wednesday before 2pm to receive your order on Friday

Order by Thursday before 2pm to receive your order on Saturday 

 

At checkout just select your available delivery time and date. Once your order has been processed you will receive an e-mail with the details of your courier and full tracking details. On the day of delivery you will also get a text with a 60 minute window (although you do not need to stay in, we will leave in a safe place if you are not home.)

(We do not deliver Sunday or Monday, and Saturday deliveries incur an extra charge) Terms and Conditions Apply.

Once your order has been processed you will receive an e-mail with the details of your courier and full tracking details.

DPD deliver between 7.00am and 7.00pm - if you are not going to be at home/work when your delivery is scheduled then you must leave instructions as to where the parcel may be left (with a neighbour/in a stated safe place etc). 

Any problems with your delivery please contact us on Info@bearfacedgroceries.co.uk .

 

From picking your products to the delivery, we care about every part of your experience.

  • Guaranteed to arrive fresh.
  • Fully tracked courier service.
  • Choose your Delivery date (including Saturdays).
  • Delivery Flexibility with our boxes you don’t have to be at home waiting for us we can deliver to a place of your choice. Please choose this at checkout

 

DO YOU DELIVER TO ME?

Because we use DPD as our courier partner we are able to deliver throughout the UK.

 

DPD deliver between 7.00am and midnight - if you are not going to be at home/work when your delivery is scheduled then you must leave instructions as to where the parcel may be left (with a neighbour/in a stated safe place etc). Failure to do so may result in non delivery and you will not be entitled to any refund for the goods if they are not delivered to you as a result of this.

There are some areas of the UK we do not deliver to:

Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH16, PH14-26, PH30-41, PH49-50

Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3

All of these details are subject to change.

 

About our Boxes

We work with our producers and farmers to ensure that you get the freshest groceries delivered to you. Quality is key and we aim to nurture your nutrition, helping you to continue a healthy lifestyle.

Our fully recyclable boxes and packaging are designed to get your groceries to you fresh. 

With double walled and chilled boxes that have a special temperature control food grade insulation and frozen packs, your groceries will stay cool for up to 48 hours. You don't have to worry about putting it straight in the fridge, it will stay nice and cool for you until you get home.

Put our packing peanuts in your garden / food waste bin as 100% biodegradeable and compostable made from corn

 

 

Images for illustrative purposes only   

 

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